F.A.Q.

How do I order?
Your favourite products are just a few steps away: add them to your cart once you have registered and choose your preferred method of payment.

And if you've lost your password?
Simply click on Retrieve password, inserting the your e-mail address and your first name and surname. We will send you a new set of details as soon as possible

What are the delivery times?
Delivery takes approximately three working days from the time of the order (approximately four working days
for the islands).

How much does the shipping cost?
Your fragrant order will be delivered by express courier. The cost varies depending on the geographic destination and weight and is always visible on the page of the shopping cart.

What are the methods of payment?
Payment can either be made by bank transfer or by credit card (Visa, Mastercard).

Security for payments? 100%!
We offer you secure shopping, thanks to the most advanced methods in data transfer. The financial information is managed directly by Banca Sella, the solution in the systems of payment chosen by the most important stores online.